Support Overview
About Support
Two Standard Tickets and One Emergency Support Ticket are included annually for all our clients. You can purchase additional support Tickets at initial setup or you can buy additional Tickets or Ticket Packages through out the year. See the pricing plans below for details.
Single Ticket Purchase
Ticket Type
Emergency
Standard
Questions
Priority
Critical
Medium & High
Low
Response Time
2 hours
5 hours
business hours (EST)
Price
$180.00
$80.00
Included
Ticket Packages
Package
Standard (Expires 12 Months)
VIP (Expires 12 months)
Standard
Ticket
2
6
Emergency Ticket
1
2
Monthly Price
Included
$80.00